Your privacy matters to us. This policy explains exactly what personal information 39pkr collects when you use the platform, how it is used, how it is stored and what choices you have over your own data as a registered player.
These are the core privacy principles that guide how 39pkr handles every piece of player data. The full details of each commitment are in the policy sections below.
39pkr only collects the information that is genuinely needed to operate your account, process payments and comply with platform security requirements. We do not collect data for the sake of it.
Account information and payment data are stored using encryption and access controls. Only authorised personnel involved in platform operations can access player account records, and only where necessary.
39pkr does not sell, rent or trade your personal information to advertisers, marketing companies or any third parties for their own independent commercial use. Your data stays within the 39pkr platform ecosystem.
Financial transactions via JazzCash, Easypaisa, Raast and cards are processed through payment providers who operate their own security and data protection standards. 39pkr does not store full card numbers or mobile wallet PINs.
You can request access to the personal data 39pkr holds on your account, ask for corrections to inaccurate information, and request account closure. These requests are handled through the 39pkr support channel.
39pkr uses cookies to keep your session active and improve platform performance. We are transparent about what cookies are used and why. You can manage cookie preferences through your browser settings.
A plain-language summary of the main data types collected on 39pkr, the reason each is needed and how long it is typically retained.
| Data Type | Why It's Collected | Retention |
|---|---|---|
| Identity Name, CNIC / Passport number |
Account verification, age confirmation, fraud prevention | Duration of account plus any legally required period thereafter |
| Contact Mobile number, email address |
Account communication, security alerts, support queries | Duration of account |
| Financial Deposit method reference, transaction history |
Payment processing, withdrawal matching, fraud checks | Minimum 5 years for financial record-keeping |
| Gaming Bets placed, games played, session history |
Account records, dispute resolution, responsible gaming monitoring | Duration of account plus 2 years |
| Technical IP address, device type, browser |
Security monitoring, fraud detection, platform performance | 90 days rolling |
| Cookies Session tokens, preference data |
Keeping you logged in, platform functionality, analytics | Session cookies expire on logout; preference cookies up to 12 months |
This Privacy Policy describes how 39pkr collects, processes and protects personal information provided by players using the platform at 39pkr.pro. By registering an account or using the platform, you acknowledge that you have read and understood this policy. If you have questions about any section, contact 39pkr support before proceeding.
When you register on 39pkr or use the platform, several categories of personal information are collected. The type of information collected depends on the context — registering an account, making a deposit, placing a bet or contacting support each involve slightly different data.
When you create a 39pkr account, you provide your name, a mobile number and any other details requested in the registration form. This information is used to create and identify your account and to contact you regarding account-related matters such as security alerts or verification requests.
39pkr may request identity documents — such as a copy of your CNIC or passport — during the account verification process, particularly before processing withdrawals. These documents are handled confidentially and used only for the purpose of confirming your identity and age eligibility.
The platform automatically records activity associated with your account, including bets placed, games played, deposit and withdrawal transactions and session times. This data forms your account history and is used to maintain accurate records, resolve disputes and support responsible gaming monitoring.
When you access 39pkr, technical information such as your IP address, device type, browser version and connection information is logged. This is used for security monitoring, detecting unusual account activity and maintaining platform performance. It is not used to build a profile for advertising purposes.
Information collected on 39pkr is used for the following purposes:
39pkr does not use your personal data to build advertising profiles, sell to third-party marketers or share with data brokers. The data collected is used in the context of operating the 39pkr platform and fulfilling obligations to players.
Deposits and withdrawals on 39pkr are processed through third-party payment providers including JazzCash, Easypaisa, Raast and card processors. These providers handle the actual payment transaction and operate under their own data security and privacy standards.
39pkr retains records of deposit and withdrawal transactions — amounts, dates, payment method type and transaction reference numbers — as part of your account financial history. This information is used for account records, withdrawal matching and fraud prevention.
39pkr does not store full card numbers, CVV codes or mobile wallet PINs. Payment authentication takes place through the relevant provider's own secure interface. If you have questions about how a specific payment provider handles your data, refer to that provider's privacy documentation.
To protect against fraud, 39pkr follows a policy of matching withdrawals to the same payment method used for deposits where possible. This means the payment method reference you use to deposit is retained and linked to your account for this purpose. This is a standard security practice across online gaming and financial platforms.
39pkr does not sell or rent player data to third parties. There are specific, limited circumstances in which data may be shared with external parties:
In all cases, data shared with third parties is limited to what is strictly necessary for the specific purpose. Third-party providers who handle player data as part of the 39pkr platform operation are required to maintain appropriate data security standards.
39pkr uses cookies — small text files stored in your browser — to support the functioning of the platform and improve the experience for players. The main types of cookies used are:
These keep you logged into your 39pkr account during an active browsing session. They expire automatically when you close your browser or log out and do not retain any personal data between sessions.
These remember preferences you have set on the platform — such as display settings — so you do not have to reconfigure them each time you visit. They typically expire within 12 months.
39pkr may use analytics tools to understand how players navigate the platform — which pages are visited most, where players spend time, and where technical issues occur. This data is aggregated and is not linked to individual account identities for analysis purposes.
You can control and delete cookies through your browser settings. Be aware that disabling session cookies will prevent you from staying logged into your 39pkr account and may affect platform functionality. Instructions for managing cookies vary by browser — check your browser's help section for guidance specific to your device.
39pkr applies technical and operational measures to protect player data from unauthorised access, loss or misuse. These include:
No online platform can guarantee absolute security against all possible threats. Players can help keep their own accounts secure by using a strong, unique password for their 39pkr account and not sharing login credentials with anyone. If you suspect unauthorised access to your account, contact 39pkr support immediately.
The length of time 39pkr retains your personal data depends on the type of data and the reason it was collected:
When data is no longer needed and the applicable retention period has passed, it is deleted or anonymised so it can no longer be linked to your account.
As a 39pkr player, you have rights regarding your personal data. These can be exercised by contacting 39pkr support:
Requests relating to your data rights are handled through 39pkr's support team. Identity verification may be required before processing a data access request, to ensure the request is coming from the legitimate account holder.
39pkr is strictly an adults-only platform. Players must be 18 years of age or older to register and use the platform. The platform does not knowingly collect or process personal data from anyone under the age of 18.
Age verification may be conducted at registration or before a withdrawal is processed. Where a player cannot confirm they are aged 18 or above, their account will be restricted pending resolution. Accounts confirmed to belong to players under 18 are closed immediately and all associated data is handled in accordance with this policy.
If you are a parent or guardian and believe a person under 18 has created an account on 39pkr, contact support immediately with as much detail as possible. 39pkr will investigate and take appropriate action.
39pkr may update this Privacy Policy from time to time to reflect changes in how the platform operates or in applicable data handling practices. Updates will be published on this page with a revised effective date shown at the top.
Material changes that significantly affect how your personal data is handled will be communicated to players where reasonably practicable — this may include a notice on the platform when you next log in. Continued use of 39pkr following publication of an updated Privacy Policy constitutes your acknowledgement of the revised policy.
The version shown on this page is always the current policy. If you disagree with any update, you should stop using the platform and may request account closure through support.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a concern about how your personal information has been handled, contact the 39pkr support team.
For data access requests, correction requests or account closure, please provide your registered mobile number and account details so the support team can locate and verify your account before processing the request. Response times vary but all privacy-related requests are treated as a priority.
Support email: [email protected]
For general account queries — including questions about deposits, withdrawals, betting history or responsible gaming tools — the same support channel is available. The FAQ page also covers a wide range of common questions about using the 39pkr platform.
Now that you know how your data is protected, register your account and start betting on cricket, PSL and more — all in PKR with local payment methods.